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Title: EMPLOYEE TRUST AS A MEDIATION THAT AFFECTS PERFORMANCE :STUDY
IN REGIONAL SECRETARIAT OF WEST ACEH |
Authors: Putra Rinanda ,Nasir and Sofyan , Indonesia |
Abstract: The purpose of this study is to test the effect of knowledge management and emotional
intelligence on employee trust and their simultaneous impact on organizational performance. The
population in this study is all employees of the Regional Secretariat of the West Aceh, which
amounted to 148 people. Sampling technique used is the census method that is taken the entire
population as a sample, so there are as much as 148 respondents. The result figures that
knowledge management effects the employee trust significantly, emotional intelligence effects
the employee trust significantly, knowledge management effects organizational performance
significantly, emotional intelligence effects organizational performance significantly, employees
trust effects organizational performance significantly, knowledge management effects
organizational performance through employee trust significantly, and emotional intelligence
effects organizational performance through employee trust significantly. These all findings both
direct effects or indirect effects can be a strong reference for academic area. The originality lies
in the integration of the causality theories from the several previous research, and its timeline and
object. So that the model in this research can also be a basic to develop another model in further.
For practical persons, this is useful for the managers/leaders especially in the Regional
Secretariat of West Aceh |
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