Title:
AN EMPIRICAL DIFFERENCE ANALYSIS OF TAIWAN'S LONG-TERM CARE 2.0 SERVICE QUALITY

Authors:
Shun-Hsing Chen and Hsin-I Fan

Abstract:
To meet the elderly needs, it is unwise to construct the elderly aid devices or service needs from the managerial perspective but listen to their voices and customize the relevant service demands. It is also important to lead the healthy elderly to come out and do something for the society, such as volunteering work, community services, guides, etc. to enrich their retirement lives and simultaneously contribute to the society. From the empirical results of statistical analysis, it was found that there are differences on age and living conditions but no differences on population variances. Therefore, the demands of each person vary depending on the age of retired elderly and their living status. It is hoped that the government and service providers would listen to their voices, understand their demands, address their dissatisfactions, and create a comfortable and healthy environment that would allow them to live happily