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Title: THE EFFECT OF JOB SATISFACTION AND PSYCHOLOGICAL CONTRACT ON
EMPLOYEE COMMITMENT AND ITS IMPACT ON EMPLOYEE PERFORMANCE
OF PT. BANK RAKYAT INDONESIA BRANCH MEULABOH |
Authors: Abdul Ghafur, Said Musnadi and Nadirsyah ,Indonesia |
Abstract: This research is to examine the effect of job satisfaction and psychological contract on employee
commitment and its impact on employee performance at PT. Bank Rakyat Indonesia (BRI)
Branch Meulaboh. The population is all its employees as many as 208 people. While the sample
is determined using Clustered Random Sampling technique that the respondents are taken based
on their respective Work Units. By using the Slovin formula, the number of sample in this study
is 139 people. Data is collected using questionnaires. The Structural Equation Model (SEM) is
used to test the research model, and, Sobel test is also used to measure special for the indirect
effects in the model. The result shows that job satisfaction effects employee commitment
significantly, psychological contract effects employee commitment significantly, job satisfaction
effects employee performance significantly, employee psychological contract effects employee
performance significantly, employee commitment effects employee performance significantly,
job satisfaction effects employee performance through employee commitment significantly, and
psychological contract effects employee performance through employee commitment
significantly. The employee commitment is proven as the partial mediation variable for both
indirect effects. These all findings confirm the model as a fit model so it contributes to science as
an update of the theory. The novelty lies in the integration of the causality model from the
previous theories, and in using a new object. The limitation resides in the amount of variables
and the scope of object. This model also can be a reference for the practical managers, especially
the managers in PT. BRI Branch Meulaboh, to respond to the latest conditions of their
organization |
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