Title:
MODERATING EFFECT OF TECHNOLOGY ON THE RELATIONSHIP BETWEEN CHANGE MANAGEMENT AND PERFORMANCE OF COMPANIES LISTED IN NAIROBI SECURITIES EXCHANGE IN KENYA

Authors:
Aketch E. Ngonga ,Leon Awiti ,Richard M.Imbambi ,Wycliffe Mande and Vincent N.Machuki ,Kenya

Abstract:
The study examined the moderating effect of technology on the relationship between change management and performance of companies listed in NSE in Kenya. A cross sectional survey design was used for 64 companies listed in the NSE in Kenya. The sample size was 38 companies from (2013-2017) as at 30th June, 2017. Purposive sampling technique for 4 senior managers namely, Chief Executive Officers, divisional heads in Human Resource, Finance and Marketing from the listed companies in NSE were targeted with a sample size of 152 managers. Pilot study was conducted on 15 respondents and reliability coefficient(r) and was above the recommended threshold of 0.7.The study used five point Likert Scale Secondary data was obtained from published sources and primary data from the semi-structured questionnaire. The analysis comprised descriptive statistics, Pearson’s correlation, hypotheses testing and regression analysis using ANOVA. The composite mean=3.83 this meant that technology played a considerable role in the relationship between change management and performance, F-statistic value was 148.439 with p-value 0.000<0.05 and the null hypothesis was rejected. The study concluded that technology significantly moderated the relationship between change management and performance of companies listed in NSE. The study recommends that the management of companies listed in NSE should upscale the usage of technology in their business processes /operations and further studies may also re-look at other moderating or mediating variables