Title:
THE PROCESS OF KNOWLEDGE MANAGEMENT ENGAGEMENT AND ORGANIZATIONAL ETHICAL CLIMATE ON EMPLOYEE PERFORMANCE MEDIATED BY MANAGEMENT SATISFACTION OFACEH CIVIL SERVICE AGENCY

Authors:
*T Saiful Hayat, Nurdasila and Sofyan ,Indonesia

Abstract:
This study intends to examine the process of knowledge management engagement in employee performance as mediated by the knowledge management satisfaction of Aceh civil service agency (BKA). The population in this study was 108 leaders and employees at the Aceh Civil Service Agency. Sampling used the census method. Data were collected using a questionnaire. This research model was tested by Structural Equation Modeling (SEM). The results of research at the aceh civil service agency directly prove that: 1) knowledge management engagement affects management satisfaction; 2) organizational ethical climate does not affect management satisfaction; 3) management satisfaction affects employee performance; 4) management engagement affects employee performance, and; 5) ethical climate does not affect employee performance. Based on the results of mediation testing, it is found that 1) knowledge management engagement affects employee performance is mediated by management satisfaction, wherein this model the management satisfaction variable acts as a partial mediator, and; 2) on the contrary, organizational ethical climate does not affect employee performance, although it is mediated by management satisfaction. These findings contribute to the renewal of the theory, wherein the model of causality, some proved influential but some did not. In fact, to improve employee performance at the Aceh Civil Service Agency, Knowledge Management Engagement is a major variable that must be improved, both directly affecting employee performance and through increasing management satisfaction. For future researchers, it is hoped that they can develop this proven research model by adding other variables such as organizational commitment and organizational citizenship behavior.