Title:
DO JOB STRESS, EMOTIONAL INTELLIGENCE, AND WORKLOAD CONTRIBUTE TO THE VARIATION OF EMPLOYEE PERFORMANCE?

Authors:
I Made Manu Parisuda and I Gusti Ayu Manuati Dewi ,Indonesia

Abstract:
The purpose of this study was to explain the role of job stress in mediating the effect of emotional intelligence and workload on employee performance. The population in this study were all employees of Desak Putu Putera Cottages Group. The total sample in this study was 102 employees which was determinate by saturated sampling technique. Testing the hypothesis of this study using the technical analysis of Structural Equation Modeling (SEM) based on Partial Least Square (PLS). The results show that emotional intelligence has a positive and significant effect on employee performance, workload has a negative and significant effect on employee performance, emotional intelligence has a negative and significant effect on job stress, workload has a positive and significant effect on job stress, job stress has a negative and negative effect on performance. employees, and job stress partially mediate the effect of emotional intelligence and workload on employee performance. The implication of the research shows that the job stress variable has the highest influence on employee performance, followed by the influence of emotional intelligence on employee performance. Thus, the management of Desak Putu Putera Cottages Group should pay more attention to the work stress experienced by its employees and the workload received by its employees.