Title:
THE EFFECT OF PUBLIC SERVICE MOTIVATION AND JOB SATISFACTION ON EMPLOYEE PERFORMANCE WITH EMPLOYEE COMMITMENT AS A MEDIATION VARIABLE AT JABAL GHAFUR UNIVERSITY

Authors:
*Rahmi Soeraiya, Sofyan and Shabri

Abstract:
This study aims to examine the effect of public service motivation and job satisfaction on employee performance with employee commitment as a mediation variable at Jabal Ghafur University. The population was all employees of Jabal Ghafur University, totaling 41 employees. The number of samples was determined as 41 employees through the census technique. Data were analyzed through Partial Least Square (PLS). The direct test results conclude that public service motivation affects employee commitment and employee performance, Job satisfaction affects employee commitment but not employee performance, and Employee commitment affects employee performance. These results prove that the model for improving employee performance at Jabal Ghafur University is a function of increasing Public Service Motivation, Job Satisfaction, and Employee Commitment. An increase in Public Service Motivation can have a direct impact on improving performance and it can also be through an increase in commitment first, while an increase in satisfaction will only result in an increase in commitment first and will then have an impact on increasing performance.