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Title: THE MEDIATION ROLE OF EMPLOYEE PERFORMANCE ON THE EFFECT OF
SELF LEADERSHIP, COMMUNICATION COMPETENCY, AND EMOTIONAL
INTELLIGENCE ON PERFORMANCE OF PT. PERTAMINA (PERSERO)
(Case Study on Marketing Operation Region 1 Banda Aceh) |
Authors: Fachrizal, Muhammad Adam and Mukhlis Yunus |
Abstract: This study aims to examine the mediating role of employee performance on the self-leadership,
communication competence, and emotional intelligence effect on the performance of PT.
Pertamina (Persero) in Marketing Operation Region 1 Banda Aceh (Pertamina). The population
was all employees of Pertamina Marketing Operation Region 1 Banda Aceh as many as 137
people. The test results reveal that self-leadership and emotional intelligence do not affect
Pertamina’s performance; Communication competence and employee performance affect
Pertamina's performance; Self-leadership, emotional intelligence, and communication competence
affect Pertamina’s employee performance; employee performance fully mediates the selfleadership and emotional intelligence effect on Pertamina's performance; and employee
performance partially mediates the communication competence effect on Pertamina's
performance. This finding states that Pertamina's performance improvement model is a function
of strengthening self-leadership, increasing communication competence, increasing emotional
intelligence, and improving employee performance. |
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