Title:
ORGANIZATIONAL COMMITMENT MEDIATES THE EFFECT OF TRANSFORMATIONAL LEADERSHIP AND ORGANIZATIONAL CULTURE ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Authors:
Eky Nurrahman and I Made Artha Wibawa ,Indonesia

Abstract:
The purpose of this study was to analyze the effect of transformational leadership and organizational culture on organizational citizenship behavior, and to analyze the mediating role of organizational commitment in mediating the effect of transformational leadership and organizational culture on organizational citizenship behavior. The population in this study are employees of PT. PLN (Persero) South Bali Customer Service Implementing Unit, totaling 110 people. The sample in this research is 86 respondents. The method of determining the sample in this study uses probability sampling, the sampling technique chosen is proportionate random sampling, which is a technique used when the population has members or elements that are not homogeneous. This study used the PLS 3.3.9 (Partial Least Square) analysis technique. The results of this study indicate that transformational leadership and organizational culture have a positive and significant effect on organizational citizenship behavior. Transformational leadership and organizational culture have a positive and significant effect on organizational commitment, and organizational commitment has a positive and significant effect on organizational citizenship behavior. Organizational commitment as a partial mediation or partial mediation on the effect of transformational leadership on organizational citizenship behavior and organizational commitment as a partial mediation or partial mediation on the influence of organizational culture on organizational citizenship behavior, meaning that independent variables are able to influence directly the dependent variable or indirectly by involving mediating variables.