Title:
NAVIGATING CRISIS: A CASE STUDY OF BANKING PRACTICES IN A LEBANESE FINANCIAL INSTITUTION

Authors:
Riad Makdissi, Elena Makdissi and Selim Mekdessi, Lebanon

Abstract:
This research paper explores the banking practices and challenges faced by a prominent financial institution in Lebanon amidst the ongoing economic crisis. Using a qualitative case study approach, data were collected through interviews with key bank officials and analysis of internal documents, revealing critical insights into how the institution navigates regulatory pressures, liquidity constraints, and shifts in customer behavior. The findings highlight the importance of adaptive strategies in maintaining financial health and customer trust during crises. While the bank has implemented various measures to enhance operational resilience, the study underscores the ongoing challenges posed by the economic environment. This research contributes to a broader understanding of the Lebanese banking sector’s response to crisis conditions and offers recommendations for enhancing operational practices and regulatory frameworks.