Title:
THE EFFECT OF APPARATUS ABILITY ON WORK MOTIVATION AND ITS IMPACT ON PUBLIC SERVICE PERFORMANCE OF REGIONAL SECRETARIAT OF PIDIE JAYA REGENCY

Authors:
Said Syarif Salahuddin, Mukhlis and Said Musnadi

Abstract:
This study aims to examine the effect of the ability of the state civil apparatus on work motivation and its impact on the performance of public services at the Regional Secretariat of Pidie Jaya Regency (SetdakabPijay), Indonesia. In this study there were 2 types of population, the first population was all employees of the SetdakabPijay, totaling 221 employees and the second population was the people of Pidie Jaya regency. The method used in this study for the first population was the census method, while the number of people who were not known, it was determined that the number of the sample taken was as much as the number of employees who work at the SetdakabPijay. The research model was analyzed using Structural Equation Modelling (SEM). The results of the descriptive hypothesis test show the ability of the apparatus, work motivation, and performance of public services at the SetdakabPijayare already in good condition (H1). The results of direct hypothesis testing indicate that the ability of the apparatus has a positive and significant effect on work motivation (H2), the ability of the apparatus has a positive and significant effect on public service performance (H3), and work motivation has a positive and significant effect on public service performance (H4). The results of indirect hypothesis testing (H5) prove that work motivation partially mediates the effect of the ability of the apparatus on the performance of public services at the SetdakabPijay. Thus, the results of the model test prove that the public service performance improvement model at the SekdakabPijay is acceptable, namely to improve public service performance the predictor that must be improved is the apparatus ability, so that it will have a direct impact on public service performance or will affect the increase in work motivation at the beginning and ends in improving public service performance.