Title:
THE EFFECT OF ORGANIZATIONAL COMMITMENT, OCB, AND ATTITUDE ON EMPLOYEE PERFORMANCE AND THEIR IMPLICATIONS ON THE PERFORMANCE OF BANDA ACEH MOTHER AND CHILD HOSPITAL

Authors:
Abriansyah Markhadam, Muhammad Adam and Mahdani ,Indonesia

Abstract:
This study aims to examine the effect of organizational commitment, organizational citizenship behavior (OCB), and attitudes on employee performance and their implications for the performance of the Mother and Child Hospital (RSIA) in the city of Banda Aceh. The population is all employees at RSIA, as many as 218 people. Sampling was done by purposive random sampling, obtained 141 respondents. The research model was analyzed using SEM-AMOS. The results prove that commitment, OCB, attitudes, employee performance, and RSIA Banda Aceh performance are good, organizational commitment affects the performance of RSIA Banda Aceh employees, OCB affects the performance of RSIA Banda Aceh employees, attitudes affect the performance of RSIA Banda Aceh employees, organizational commitment affects the RSIA Banda Aceh performance, OCB affects the RSIA Banda Aceh performance, Attitudes affects the RSIA Banda Aceh performance, employee performance affects the RSIA Banda Aceh performance, Organizational commitment affects the RSIA Banda Aceh performance through employee performance, OCB affects the RSIA Banda Aceh performance through employee performance, and Attitudes affect the RSIA Banda Aceh performance through employee performance. The model also proves that employee performance functions as a partial mediator. Thus, this tested model explains that the performance improvement model of RSIA Banda Aceh is a function of strengthening commitment, increasing OCB, improving attitudes, and improving employee performance.