Title:
THE EFFECT OF ORGANIZATIONAL JUSTICE AND PSYCHOLOGICAL EMPOWERMENT ON INNOVATIVE WORK BEHAVIOR AND PERFORMANCE OF BANDA ACEH PRATAMA TAX SERVICE OFFICE EMPLOYEE

Authors:
Arvina Rosady, Hafasnuddin, Halimatussakdiah

Abstract:
This study aims to examine the Effect of Organizational Justice and Psychological Empowerment on Innovative Work Behavior and Employee Performance at the Banda Aceh Pratama Tax Service Office (KPP Pratama Banda Aceh). This study used a sample of 108 employees of KPP Pratama Banda Aceh. Determination of the number of respondents in this research is by the census. Data were collected by distributing questionnaires. Data were analyzed using SEM-AMOS. The result proves that organizational justice and psychological empowerment affect innovative performance behavior; Organizational justice, psychological empowerment, and innovative work behavior affect employee performance; and the results of the mediation test prove that innovative work behavior does not mediate the contribution of organizational justice to employee performance, and innovative work behavior partially mediates the contribution of psychological empowerment to employee performance. These results are evidence that the model of improving employee performance is a function of increasing organizational justice and increasing psychological empowerment, as well as maximizing the function of innovative work behavior both as an antecedent and as a mediator. This finding explains the academically proven model as a premise, and the model can be used practically by practitioners, especially at KPP Pratama Banda Aceh City in formulating strategies to improve employee performance in the future.