Title:
THE INFLUENCE OF KNOWLEDGE MANAGEMENT ON INNOVATION AND COMPETENCY AND ITS IMPACT ON THE PERFORMANCE OF PT BANK MANDIRI (PERSERO) TBK ACEH FUNCTIONAL OFFICE

Authors:
Teuku Indra Chalid, Muhammad Adam, Mukhlis, Indonesia

Abstract:
This research aims to test the Knowledge Management (KM) influence on Innovation and Competency and its impact on Performance of PT Bank Mandiri (Persero) Tbk Aceh Functional Office. The population was its employees, as much as 120 people. Sample size was determined using a census technique. Data were analyzed using the Structural Equation Modeling (SEM) and Sobel calculation. The findings reveal that KM influences Innovation; KM influences Competence; KM, Innovation, and Competence influence Organizational Performance; Innovation partially mediates KM’s impact on Organizational Performance, and Competency partially mediates KM’s impact on Organizational Performance. These results are a premise that can be used for theory development and strengthening previous concepts. Limitations exist in the variables studied. The findings of this survey also produced several recommendations for the research subject.